Vinted Shoppers Voice Frustration Over Size Changes
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its measurement guidelines for female and kids' apparel failing to inform all shoppers about the modification.
Digital Channels Response
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
The platform has recommended to examine their items and manually change the size where appropriate, which has left users frustrated.
Size Classification Changes
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
A different user, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she said.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.